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Warranty
Care and Maintenance

 

About Us

Custom Refinishing specializes in economical Tub to Shower Conversions providing easier access for showering, especially for the Elderly and Mobility Restricted Individuals. A Tub to Shower Conversion will SAVE an individual Thousands of Dollars when compared to remodeling or replacement.  

We also resurface porcelain, cast iron, acrylic, steel and fiberglass bathtubs, showers, wall tile, and countertops. We offer color changes for old out dated tile, bathtubs and showers. We can repair cracks & chips, and fiberglass tub and shower bottoms. We only use the best materials available on the market and we never skip steps in the installation of our products. We are confident in our products and services that we stand behind our installations with a written warranty not a verbal one. All of our technicians are factory trained and certified in Tub to Shower Conversions and Re-glazing.

Contact Us

Custom Refinishing, LLC
Office: (501) 282-3774
Email: don.customrefinish@gmail.com
Monday – Friday, 8 AM to 5 PM

Our Service Area

We service all of Arkansas, Eastern Texas, Eastern Oklahoma, Northern Louisianna & Southern Missouri. Call us at 501-282-3774 for more information.

Insurance

We are fully insured for your safety.

Custom Refinishing, LLC 3 Year Warranty

We warranty our work against cracking or peeling from the date of completion for three (3) years or two (2) service calls, whichever comes first. If fixtures do require a touch-up and fall within the limits of this warranty, all work and material will be supplied at no cost to you. This warranty does not cover damages by or resulting from neglect of the owner. The warranty is not in force and void if…

  • Suction-cup bathmats, pillows, soap dishes or similar products are used.
  • Abrasive Cleaners like Comet, Ajax, Kaboom, acids, toilet bowl cleaners or any product not designed specifically for bathroom fixture cleaning are used.
  • Scrubbing sponges, steel wool, sandpaper or gritty objects are used to clean fixtures.
  • Tools, ladders or other heavy objects are used in the tubs or dropped on the tub, or knocked against it, or any signs of abuse. ecommended care and maintenance instructions are not followed
  • Please use non-abrasive cleaners recommended in care and maintenance instructions. These will protect your new finish and keep it looking good.

Custom Refinishing, LLC is not responsible for dust particles that may fall into the tub while the new finish is drying, and is not responsible for any damage caused by the removal of tape by the property owner. However, all possible precautions will be taken to prevent this from happening.

Care and Maintenance Instructions

You should maintain newly refinished bathtub/tiles in much the same manner as new bathtub/tiles. The following instructions will keep the finish clean and attractive for many years. Failure to follow these instructions will void your warranty!

  1. Do not get surface wet for as many hours after refinishing work is completed as your technician recommends.
  2. Regular cleaning is important to prevent dirt and soap scum build-up that will hide the beauty of the finish. Clean with warm water and liquid detergents or bathroom cleaner. Good cleaners are our Napco Safe Soap, Dow Scrubbing Bubbles, Lysol Tub and Tile Cleaner, Lime Away Bathroom & Kitchen Cleaner, Mr. Clean and all purpose liquid dish soap, such as Ivory or Dawn. These will clean the refinished fixture without dulling the finish.
  3. NEVER USE SUCTION CUP BATH MATS or any suction cup accent on the finish.
  4. Repair all leaky faucets right away. Constant dripping water will cause premature wear and rust around the drain.
  5. Do not use any acids on the finish! If using a drain opener, carefully pour it into the drain, trying not to spill it on the finished surface.
  6. To keep your bathtub looking great for years, do not store soap, shampoo, bath oil, etc. on the corner ledge. Water is trapped underneath and in time, it will cause the finish to discolor. A hanging shower caddy works well to store these things away from the surface.
  7. Liquid car wax works well to protect the finish and make it easier to clean. Follow the directions on the container. Waxing around the drain will also keep water and rust stains from forming. Apply wax every 3 months or so.
  8. NEVER WAX THE BOTTOM OF THE BATHTUB! It makes the tub slippery and dangerous.
  9. Never allow nail polish remover to come in contact with the finish as it causes damage to the finish.
Payment Terms

Cash, money orders and cashier checks are accepted.

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